New Delhi: The Delhi Metro on Monday decided to scale up its services from January 1-15 in view of the the odd-even vehicle drive of the state government.
“From January 1 to January 15, the Delhi Metro Rail Corporation (DMRC) will run 3,192 total trips against 2,827 trips which it ran during the similar period in January 2015. DMRC will be using 198 trains daily to achieve these trips.
“Delhi Metro will be pressing into service the maximum number of trains possible operationally during this period keeping only the essential maintenance reserve,” said DMRC’s executive director, corporate communications, Anuj Dayal.
“We will deploy additional shifts of guards/customer facilitation agents (CFA) at major metro stations to help and guide commuters. Additional manpower will be deployed to handle the increased load on the ticketing system.
“Lines and stations will be monitored by control room and action will be taken to ensure that crowd is not built up at booking points, TVMs and security frisking points. Manpower will be augmented at DMRC helpline No 155370 to attend the increased calls,” he added.