After being cornered over another molestation charge coming from Bengaluru, the Indian online transportation network company, OLA, has expressed regret over the incident. Commenting over the complaint filed by a 23-year-old fashion designer from Bengaluru, OLA said that they have taken strict actions against the complaint and have suspended the driver from OLA’s platform. According to the complaint filed by the passenger, she was held hostage in a cab and was molested by the driver on the night of December 3. In the complaint, the woman had alleged that the driver had child locked the car and then groped the woman by reaching up to the passenger seat.

Reacting over the incident, an official OLA spokesperson said, “We regret the unfortunate experience the customer had during their ride. We have zero tolerance to such incidents and the driver has been suspended from the platform as an immediate action upon receiving the complaint. We have also urged the customer to lodge a formal complaint with the authorities. Safety of customers is our priority and we will continue to extend our full support to this investigation against the said driver.”

Sharing her ordeal with NewsX, the victim claimed she was seating behind driver’s seat and was travelling from Indiranagar to Koramangala. In the midway, the driver stopped the car and tried to touch her with his hands. She said, “When I objected and asked him to stop the car, he removed his hand and acted like he did nothing.” Later, while trying to get out of the car the girl found that the OLA driver had child locked the car. When the girl threatened the driver to break the window, he stopped the car. The victim further added, “As I came out of the car, the OLA driver started to come closer to me. I was scared so I started running and ran for 5-10 minutes. There was no transport available at that point on that particular stretch.”

This is not the first time that OLA has been questioned over the safety of women in Bengaluru. Earlier in May a similar case was reported, where the OLA driver had misbehaved with the woman passenger.