PhonePe Unlocks New Features
Fintech platform PhonePe has rolled out a new security framework called ‘PhonePe Protect’ designed to safeguard users from fraudulent transactions.
The feature leverages the Department of Telecommunications’ (DoT) Financial Fraud Risk Indicator (FRI) to identify and block potentially risky mobile numbers. PhonePe said its system actively detects risks in real time and intervenes during the payment process to warn users.
PhonePe explained that for numbers tagged as “Very High FRI”, the app automatically declines transactions and displays an on-screen alert. For “Medium FRI” numbers, users receive a warning before proceeding with the payment.
The DoT recognised PhonePe during the 2025 India Mobile Congress (IMC) for being an early adopter of its AI-based FRI tool. At the event, PhonePe demonstrated how ‘PhonePe Protect’ integrates this tool to actively safeguard users from cyber frauds.
Anuj Bhansali, Head of Trust and Safety at PhonePe, said:
“Payment security is paramount for us. ‘PhonePe Protect’ reflects our vision of embedding safety into every transaction.”
He added that the feature shields over 61 crore users from cyber threats in real time, reinforcing PhonePe’s commitment to creating a secure digital payments ecosystem for India.
PhonePe Limited (formerly PhonePe Private Limited) is a technology company providing Payments, Financial Services, and Marketplace Solutions. Launched in 2016, the company is headquartered in India and, as of March 31, 2025, serves over 61 crore registered users across 4.4 crore merchants.
(Disclaimer: This article is syndicated from ANI inputs and has been mildly edited for clarity and context.)
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Aishwarya is a journalism graduate with over three years of experience thriving in the buzzing corporate media world. She’s got a knack for decoding business news, tracking the twists and turns of the stock market, covering the masala of the entertainment world, and sometimes her stories come with just the right sprinkle of political commentary. She has worked with several organizations, interned at ZEE and gained professional skills at TV9 and News24, And now is learning and writing at NewsX, she’s no stranger to the newsroom hustle. Her storytelling style is fast-paced, creative, and perfectly tailored to connect with both the platform and its audience. Moto: Approaching every story from the reader’s point of view, backing up her insights with solid facts.
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