Categories: Business News

What’s Behind Airtel Africa’s 9% Customer Growth And 24.9% Revenue Surge?

Airtel Africa saw a 9% rise in its customer base, reaching 169.4 million, while revenue surged 24.9% to $1,415 million. Growth was driven by increased data usage, higher smartphone penetration, and the success of Airtel Money, highlighting robust business strategies.

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Published by Ankur Mishra
Last updated: July 24, 2025 21:08:35 IST

Airtel Africa grew its total customer base by 9.0 per cent to 169.4 million, with data customers increasing from 17.4 per cent to 75.6 million,. The company has said in a statement on Thursday.

This continues along with a 4.3 per cent increase in smartphone penetration to 45.9 per cent. It, therefore, contributed to accelerate demand for data services with data ARPU growth accelerating to 18.5 per cent in constant currency as data usage across our network increased by 47.4 per cent.

The telecom company said Airtel Money continues to play a pivotal role in fostering financial inclusion with a 16.1 per cent increase in customers to 45.8 million.

As use cases continue to expand, customers are increasingly engaging with a wide range of offerings.

It supported a 35 per cent increase in annualised transaction value to USD 162 billion, and ARPU growth of 11.3 per cent in constant currency.

“Our strategic focus on great customer experience is underpinned by sustained network investment with the rollout of over 2,300 new sites to reach 37,579 sites and an expansion of our fibre network by 2,700 kms to over 79,600 kms” -Airtel Africa in a statement

“This investment continues to drive increased data capacity across the region with 4G population coverage reaching 74.7 per cent – an increase of 3.4 per cent from a year ago,” 

Revenues of USD 1,415 million saw strong growth of 24.9 per cent in constant currency.

Across the Group, mobile services revenue grew by 23.8 per cent in constant currency, driven by voice revenue growth of 13.9 per cent and data revenue growth of 38.1 per cent. Mobile money revenues continued to see a strong growth trajectory, with 30.3 per cent growth in constant currency.

“The strength of this performance, and the scale of the growth we achieved, reflects the sustained demand for our services and the strength of our business model to meet these demands”  – Sunil Taldar, chief executive officer

“Our strategy continues to prioritise the customer experience, as demonstrated by the launch of Airtel Spam Alert–an AI-powered solution aimed at enhancing trust and delivering a safer network environment. This underscores our commitment to leveraging technology to lower barriers to smartphone adoption. With smartphone penetration at only 45.9 per cent, we see significant headroom to drive further adoption and play a key role in bridging the digital divide,” Sunil Taldar added. 

(Inputs from ANI)

Also Read: India’s Mobile Manufacturing Goes Big: From Rs 1,500 Crore To Rs 2 Lakh Crore In A Decade

Published by Ankur Mishra
Last updated: July 24, 2025 21:08:35 IST
Tags: airtel

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