PRIVACY POLICY

iTV Network is committed to protecting and respecting your privacy. The network believes in transparency, and we are committed to being upfront about our privacy practices. This Privacy Policy (“Policy”) explains which information we collect from you when you access and use our Website, as well as our platforms, widgets, analytics tools, and other technical applications that we may provide either through our Website or other products and services provided by us (which, together, are referred to as the “Services”), will be processed by us, and how we use such information and protect it. The Policy also wishes to make sure that you are aware of the options available to you when you access and use our Services.

This Policy is a part of our Terms of Use/User Agreement found on our Website. By using the Services, you consent to our collection, transfer, use, storage, disclosure and other uses of your information as described in this policy. This includes any information you choose to provide that is deemed sensitive under applicable law. This Policy only applies to iTV Network’s Services. We are not responsible for the content or the privacy policies of any third-party websites or apps.

By accessing the Website, you agree to the terms and conditions set forth in the privacy policy, which includes the collection and process of your personal information (as defined below) when you decide to provide us with such information. If you disagree to any of the terms provided henceforth, you cannot access or use the website. You hereby acknowledge and agree that you are in fact providing us with Personal Information at your own free will.

To use our Website, Users must be over the age of eighteen (18). Therefore, we do not knowingly collect Personal Information from minors under the age of eighteen (18) and do not wish to do so. We reserve the right to request proof of age at any stage so that we may verify minors under the age of eighteen (18) are not using the Website.

We may, from time to time, review and update this policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy.

INFORMATION COLLECTED

In general, the personal information we collect about you includes (but is not limited to) your name, contact details including phone numbers and addresses.

We also collect information non-personal information belonging to Users, which may be made available to the Website, or automatically collected by use of the Website. For example, we may collect data relating to your activity on our websites (including IP addresses) via tracking technologies such as cookies, or we may collect information from you in response to a survey. Non-personal Information does not, however, enable us to identify the person from whom the information was collected from, and largely consists of technical and aggregated usage information which is not linked whatsoever to an identifiable individual, for instance the identity and operation system/ browser, smart-phone model, operating system model, duration on the Website, Users ‘click-stream’ activity, keyboard language, etc.

We generally advise that you do not publish or communicate personal information, or at least limit the personal information that you publish or communicate, to the public via our services, such as in our classifieds, forums or blogs (Non-Confidential Information). You acknowledge that we cannot control any third party collection or use of your Non-Confidential Information. You agree that we may use and disclose Non-Confidential Information for any purpose and by any means whatsoever.

HOW INFORMATION IS COLLECTED

We may collect your personal information from a variety of sources, including from you, advertisers, mailing lists, recruitment agencies, contractors and business partners. We may collect your personal information when you request or acquire a product or service from us, register with us as a member, provide a product or service to us, complete a survey or questionnaire, enter a competition or event, contribute in a fundraising event, participate in our services (including our blogs and forums) or when you communicate with us by e-mail, telephone or in writing (for example if you contact us to make a complaint or provide feedback).

If, at any time, you provide personal or other information about someone other than yourself, you warrant that you have that person’s consent to provide such information for the purpose specified.

WHY SUCH INFORMATION IS COLLECTED?

The primary purpose for which we collect information about you is to provide you with products and services you have requested. We also collect information about you for the purposes outlined below:

  • to provide you with news and information about our products and services;
  • to send marketing and promotional material that we believe you may be interested in. This material may relate to any of our businesses or a third party business which we believe may be of interest to you;
  • to personalise and customise your experiences;
  • to manage and enhance our products and services;
  • to communicate with you, including by email, mail or telephone;
  • to conduct competitions or promotions on behalf of us and selected third parties;
  • to verify your identity;
  • to investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our terms and conditions or that you are or have been otherwise engaged in any unlawful activity; and/or
  • as required or permitted by any law.

We may state a more specific purpose at the point we collect your information.

If you do not provide us with the information that we request, we may not be able to provide you with our products or services.

HOW SUCH INFORMATION IS DISCLOSED?

We may also disclose personal information, and you consent to us disclosing your personal information, to third parties:

  • Engaged by us to perform functions or provide products and services on our behalf, such as newsagents, mailouts, marketing, research and advertising;
  • That are our agents, business partners or joint venture entities or partners;
  • That sponsor or promote any competition that we conduct or promote via our services;
  • Authorised by you to receive information held by us;
  • As part of any investigation into you or your activity, for example, if we have reason to suspect that you have committed a breach of any of our terms and conditions, or have otherwise been engaged in any unlawful activity, and we reasonably believe that disclosure is necessary to the Police, any relevant authority or enforcement body, or your Internet Service Provider or network administrator;
  • As required or permitted by any law.

THE USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

We use specific monitoring and tracking technologies, which includes the ones which are offered by third party service providers. These technologies are used to maintain, provide and improve the Website on an ongoing basis, and to provide a better User experience. Take note that these technologies enable us to: (i) keep track of our Users’ preferences and authenticated sessions, (ii) secure our Website by detecting abnormal behaviors, (iii) identify technical issues and improve the overall performance of our website, (iv) create and monitor analytics, and (v) deliver a User targeted and tailored advertisements based on your browsing activities and inferred interests and to track ad performance

OPTING IN OR OUT

At the point we collect information from you, you may be asked to “opt in” to consent to us using or disclosing your personal information other than in accordance with this policy or any applicable law. For example, you may be asked to opt-in to receive further information or communications from our advertisers and supporters which do not fall into one of the categories described above.

You will generally be given the opportunity to “opt out” from receiving communications from us or from third parties that send communications to you in accordance with this policy. For example, you will be given the option to unsubscribe from e-newsletters and other marketing or promotional material sent by us. You may “opt out” from receiving these communications by clicking on an unsubscribe link.

If you receive communications purporting to be connected with us or our services that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please write to us using at the following email: grievance.officer@itvnetwork.com

INFORMATION SECURITY

Other than in relation to Non-Confidential Information, we will take all reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access, including by means of firewalls, and password access.

However, you acknowledge that the security of online transactions and the security of communications sent by electronic means or by post cannot be guaranteed. You provide information to us via the internet or by post at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control.

You acknowledge that we are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose your personal information to in accordance with this policy or any applicable laws). The collection and use of your information by such third party/parties may be subject to their separate privacy and security policies.

If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.

UPDATING, OBTAINING A COPY OF, OR DELETING PERSONAL INFORMATION

If the law applicable to you grants you such rights, you may ask to access, correct, or delete your Personal Information which is stored in our systems. You may ask for confirmation as to whether or not we process or have processed your Personal Information.

Subject to the limitations in law, you may request that we update, correct, or delete inaccurate or outdated information. You may request that we suspend the use of Personal Information whose accuracy you contest while we verify the status of that data.

Subject the limitations in law, you may be entitled to obtain the Personal Information you directly provided us (excluding data we obtained from other sources) in a structured, commonly used, and machine-readable format and may have the right to transmit such data to another party.

If you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, you can contact the department that collected your personal information in the first instance, or write to:

Website Privacy Officer

Address- Media House, 275, Captain Gaur Marg, Srinivas Puri, New Delhi – 110 065

OR email to: grievance.officer@itvnetwork.com

JURISDICTION IN THE EVENT OF DISPUTE

Any dispute, controversy or claim arising out of or relating to or in connection with this Privacy Policy shall be subject to the jurisdiction of Courts in New Delhi, India and shall be governed by and construed in accordance with the Indian Law.