The biggest retail brokerage in India, Zerodha, suffered a technical glitch on Wednesday morning, halting trading in thousands of accounts. Thousands of investors posted on social media about price changes not being fairly reflected on the Zerodha Kite app and site and being unable to make or track trades in important early market hours.
The problem started soon after the opening of markets and soon expanded, where users reported the lagging charts and slow interface, as well as slowing down the process of logins. Zerodha posted at 9:50 a.m. on X (formerly Twitter), saying that they knew about the problem and that they are working on a solution.
“Some of our users are facing issues with price updates on the app. We’re checking this. For now, please log in to Kite web on mobile browser. Order placement is not affected. For the equity segment, you can also check 20 depth on the app.”
Some of our users are facing issues with price updates on the app. We’re checking this. For now, please log in to Kite web on mobile browser. Order placement is not affected.
For the equity segment, you can also check 20 depth on the app.
— Zerodha (@zerodhaonline) September 3, 2025
It is not the first occasion that Zerodha has suffered these kinds of upsets. Previous events have incited a backlash against the credibility of the platform, particularly during turbulent trading periods. Due to the size of the user base, any brief downtime can have severe implications on retail investors and traders who depend on real-time data in Zerodha.
The firm has not given the explanation and approximate time of resolution.
User Report Heavy Loss Due To The Glitch
Heavy loss faced not able to close my position during options Scalping
Data are not updating
Please compensate my loss
Otherwise I will complaint in @SEBI_India & Sebi scores
Here are all my details
User ID – PW6818You can verify it pic.twitter.com/OACgsHiwP5
— NAWAZ MANSURI GREENSTONE (@NawazGREENSTONE) September 3, 2025
Gjb topibazz ho esi tesi kra diya sb pic.twitter.com/EyrQLtj1PD
— Kumawat Sahab (@pankajkumawat96) September 3, 2025
Aishwarya is a journalism graduate with over three years of experience thriving in the buzzing corporate media world. She’s got a knack for decoding business news, tracking the twists and turns of the stock market, covering the masala of the entertainment world, and sometimes her stories come with just the right sprinkle of political commentary. She has worked with several organizations, interned at ZEE and gained professional skills at TV9 and News24, And now is learning and writing at NewsX, she’s no stranger to the newsroom hustle. Her storytelling style is fast-paced, creative, and perfectly tailored to connect with both the platform and its audience. Moto: Approaching every story from the reader’s point of view, backing up her insights with solid facts.
Always bold with her opinions, she also never misses the chance to weave in expert voices, keeping things balanced and insightful. In short, Aishwarya brings a fresh, sharp, and fact-driven voice to every story she touches.
