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Home > Business > Amazon Layoffs: E-Commerce Giant To Slash 15% Of HR Staff As AI Reshapes Workforce In Massive Overhaul

Amazon Layoffs: E-Commerce Giant To Slash 15% Of HR Staff As AI Reshapes Workforce In Massive Overhaul

Amazon Layoffs: Amazon is set to cut 15% of its HR division as part of a deeper shift toward AI and automation, even as it hires thousands for seasonal roles during the festive rush.

Published By: Aishwarya Samant
Last updated: October 15, 2025 13:04:33 IST

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Amazon Layoffs: Amazon Plans Major Layoffs in HR Division 

In what could be another shake-up at one of the world’s biggest tech giants, Amazon is reportedly gearing up to slash up to 15% of its Human Resources workforce, yes, that’s the People eXperience and Technology (PXT) team we’re talking about.

Sound familiar? That’s the very division that supports the company’s massive employee base.

While the exact number of layoffs and the timeline haven’t been officially revealed, insiders say this could be one of the biggest internal hits yet.

But here’s the twist: it’s not just HR in the crosshairs. Some reports hint that other areas of Amazon’s consumer business might also feel the squeeze.

So, what’s driving this move? A growing focus on automation, AI, and cost-cutting. If you’re part of the PXT team or anywhere near Amazon’s corporate world, you might want to watch this space closely, the next few weeks could get bumpy.

Amazon Layoffs: Recent Layoffs And Deeper Restructuring At Aamzon 

  • This upcoming round of layoffs follows earlier, smaller job cuts at:

    • Amazon’s consumer devices group

    • The Wondery podcast arm

    • Amazon Web Services (AWS)

  • Unlike past layoffs, this round indicates a deeper internal restructuring at Amazon.

  • The primary goal of this restructuring is to improve:

    • Workforce management

    • Operational efficiency

    • Integration of automation and AI technologies

Amazon Layoffs: Huge Investments in AI and Cloud Infrastructure In Amazon

Amazon is going on a huge offensive against artificial intelligence and cloud infrastructure with capital investments of more than $100 billion by 2025. Much of this expenditure has been targeting the development of state-of-the-art data centres aimed at supporting state-of-the-art AI systems. These new-generation facilities will cater to the activities of Amazon as well as outside clients of the enterprise aiming to obtain scalable AI solutions.

This is a strategic investment that emphasizes Amazon having the goal of taking the future of cloud computing and AI to ensure that it is ahead of its competitors in the rapidly changing technology environment. 

These infrastructure upgrades and long-term goals are directly correlated with the increasing interest in automation and efficiency of the company.

Amazon Layoffs: CEO Andy Jassy’s Vision: AI-Driven Transformation At Aamzon

Since taking over from Jeff Bezos in 2021, CEO Andy Jassy has emphasized AI as the defining force for Amazon’s future. In a company-wide memo, he urged employees to embrace AI and become proficient with its capabilities. However, Jassy also warned that increased AI adoption will lead to workforce reductions as efficiency improves.

Amazon Layoffs vs. Hiring: A Timeline of Contrasts

Previous Layoffs (2022–2023)

  • Amazon eliminated around 27,000 corporate roles.

  • Reason: Post-pandemic overexpansion and changing consumer behavior.

  • Focus: Cost-cutting and rebalancing after the e-commerce boom slowed down.

Current Layoffs (Planned for Late 2025)

  • Targeting up to 15% of HR division (PXT team).

  • Reason: Strategic restructuring to support AI-driven operations and automation.

  • Part of a deeper shift in how Amazon manages its workforce.

Seasonal Hiring (Holiday Season 2025)

  • Amazon will hire 250,000 temporary workers across its US warehouses and logistics network.

  • Purpose: Handle festive season demand during Q4 2025.

  • Irony: Mass layoffs in corporate roles alongside aggressive frontline hiring.

Amazon’s HR Layoff: Strategic Shake-Up or Survival Strategy?

The new strategy of workforce management at Amazon is taking a sharp turn under the leadership of current CEO, Andy Jassy. Jassy is known to champion a philosophy of “unregretted attrition” and has consistently advocated for lean operations through voluntary resignations and a well-thought-out employee exit strategy. But rumors indicate that the next round of downsizing, especially within the People eXperience and Technology (PXT) department, signals something much bigger than a routine workforce reduction.

This isn’t just another round of corporate belt-tightening; it’s a fundamental shift, directly linked to Amazon’s long-term strategic reorientation toward artificial intelligence and automation. As the company invests billions of dollars into AI infrastructure and cloud computing, it’s also rethinking how to structure, retain, and deploy human capital.

The PXT division, once a driving force in managing Amazon’s massive workforce, now finds itself at the center of this technological transformation. With automation taking on a more central role in internal operations, numerous HR roles may be eliminated or reassigned. For employees, the writing on the wall is clear: adapt to the AI era or risk being left behind. This marks a pivotal turning point in how Amazon will manage its people in the age of machines.

(With Inputs)

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