OpenAI’s widely used artificial intelligence platform ChatGPT suffered a significant outage on Tuesday, leaving thousands of users across the United States and many globally unable to access the service. This is the second day in a row that the platform has experienced such disruptions, sparking frustration among individuals and businesses that rely on the tool for daily tasks.
According to user-reported feedback gathered through outage-tracking platforms, more than 12,580 users in the United States reported issues, with nearly 93% of complaints specifically related to ChatGPT. Other OpenAI services appeared to be functioning normally during the disruption.
Users Report Logouts, Crashes and Error Messages
Reports indicate that users faced multiple problems, including:
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Sudden logouts from accounts
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Chat history disappearing
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App and web versions crashing
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Long response delays and timeouts
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Error messages reading: “Unusual activity has been detected from your device. Try again later.”
Many users said they were unable to recover conversations or continue ongoing work, raising concerns about data accessibility and platform reliability.
OpenAI Status Page Shows No Major Outage
Despite the widespread complaints, OpenAI’s official status page did not list any system-wide problems during Monday or Tuesday’s outage, leaving many customers confused about whether the disruption was local, technical or part of a larger system failure.
The lack of immediate acknowledgment fueled criticism online, with users expressing concern about transparency and dependence on AI systems for essential productivity.
Dependence on AI Tools Exposed
The outage highlights the growing vulnerability associated with heavy reliance on AI-powered tools used for writing, research, coding, marketing, education and customer support. Many companies and creators reported halted workflows while they waited for service restoration.
No Timeline Yet for Full Restoration
As of now, OpenAI has not issued a detailed explanation for the outage or shared an expected timeline for resolution. Users are continuing to report intermittent failures across regions.
What Affected Users Can Try
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Refresh the page or reopen the app
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Clear browsing cache or cookies
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Try a different browser or network
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Wait for system-level restoration if problems persist
This remains a developing story and updates will follow once OpenAI officially confirms the cause and restoration status.
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Sofia Babu Chacko is a journalist with over five years of experience covering Indian politics, crime, human rights, gender issues, and stories about marginalized communities. She believes that every voice matters, and journalism has a vital role to play in amplifying those voices. Sofia is committed to creating impact and shedding light on stories that truly matter. Beyond her work in the newsroom, she is also a music enthusiast who enjoys singing.
